OnlyXTok Service Privacy Policy
OnlyXTok (hereinafter referred to as "the Company") complies with laws and regulations related to the protection of personal information and handles personal information appropriately in accordance with the following privacy policy (hereinafter referred to as "this Policy"). When providing services (hereinafter referred to as "the Service"), the Company may establish separate privacy policies (hereinafter collectively referred to as "Service-Specific Policies") for individual services. In such cases, unless otherwise specified in the Service-Specific Policies, this Policy and the Service-Specific Policies will be applied to the relevant individual services.
1. About Personal Information
In this Policy, personal information refers to "personal information" as defined by laws and regulations related to the protection of personal information (hereinafter referred to as "the Personal Information Protection Law").
The Company may collect the following information, among others, from users of the Service, and this information may include personal information.
- Information provided by the user when registering for the Service (name, nickname, postal code, date of birth, gender, address, occupation, telephone number, email address, and password, etc.)
- Information about the user's profile (profile picture, hobbies, family composition, age, and other personal attributes, etc.)
- Information for payment (bank account, credit card information, fact that credit payment failed, etc.)
- Information about the communication terminal (user's IP address, usage status, history, location information, usage terminal, services and products used or purchased in the past, pages and advertisements viewed, usage time, usage method, and usage environment, etc.)
2. Purpose of Use of Collected Personal Information
The Company uses the collected personal information for the following purposes. If the Company notifies the user of additional purposes of use in addition to this Policy when collecting personal information, the Company will also use the personal information for the purposes notified separately.
- To enable users of the Service to recognize each other on the Service.
- To enable the Company to know which user posted content or created pages on the Service.
- To optimize the content and advertisements displayed on the Service for individual users.
- To improve the Service.
- To enrich the content of the Service.
- To plan, consider, develop, and provide new services.
- To extract survey targets for surveys related to the Service or new services.
- To send prizes or products to users.
- To provide users with information about the Service or new services.
- To refuse the use of the Service by users who violate the terms of use, such as delayed payment, improper or inappropriate use of the Service, or causing damage to other users or third parties.
- To create statistical data that cannot identify individuals.
- To request payment for the Service from users.
- To make payments to users from the Company.
- To respond to inquiries from users.
- To verify the identity of users.
- For other purposes related to the above purposes of use and the Company's business.
3. Provision of Personal Information to Third Parties
The Company may provide personal information to third parties in the following cases.
- To display the personal information of users on the Service so that other users can identify them.
- To provide personal information to businesses that implement optimization for individual users to optimize the delivery or display of advertisements or content by the Company or third parties.
- To provide personal information to third parties based on the user's instructions or consent.
- To provide personal information as required by courts, regulatory authorities, or other public institutions, or in other cases where the provision of personal information to third parties is recognized by the Personal Information Protection Law.
- In addition to the above, the Company may entrust part of the operations related to the provision of the Service to third parties (including third parties located abroad) to deliver goods, process payments, respond to inquiries from users, provide inquiries from the Company, or conduct investigations and analysis related to after-sales services, and may provide personal information to the entrusted third parties in this case. In this case, the Company will enter into an agreement for the entrustment of personal information and will supervise the entrusted third parties appropriately.
4. Joint Use of Personal Information
The Company may jointly use personal information obtained from users of the Service with its subsidiaries and affiliated companies to achieve the purposes of use specified in this Policy or Service-Specific Policies, or purposes of use notified separately to users. In this case, the Company will manage the information of users responsibly and ensure that it is handled in accordance with this Policy. Please refer to the company overview for information on the Company's subsidiaries and affiliated companies.
5. Pseudonymized Information
- The Company may process personal information into pseudonymized information (as defined by the Personal Information Protection Law, "pseudonymized information" is referred to as such, and the same applies hereinafter) that cannot identify individuals and use it.
- To create pseudonymized information based on personal information of users during the Service provision period, the Company will delete or replace data items that cannot identify individuals with random strings, generalize the information, and create pseudonymized information.
- The Company will handle pseudonymized information appropriately within the scope of purposes specified in this Policy.
6. Anonymized Information
- The Company may process personal information into anonymized information (as defined by the Personal Information Protection Law, "anonymized information" is referred to as such, and the same applies hereinafter) or statistical information that cannot identify individuals and use it.
- To create anonymized information based on personal information of users, the Company will delete or replace data items that cannot be restored with random strings, generalize the information, and create anonymized information.
- The Company will handle anonymized information appropriately within the scope of purposes specified in this Policy.
- The Company may provide anonymized information to third parties. In such cases, the Company will handle it in accordance with "Provision of Personal Information to Third Parties" specified in this Policy.
7. About Disclosure, etc. of Personal Information
The Company will promptly respond to requests from users for disclosure, correction, addition, deletion, suspension of use, notification of purposes of use, erasure, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information in accordance with the following provisions.
- When the Company receives a request for disclosure, etc. from a user, it will perform disclosure, etc. after verifying the user's identity using the method specified below or another method designated by the Company. However, if the Company is not obligated to disclose, etc. under laws and regulations, the Company may choose not to disclose, etc. at its discretion.
- Verify the user's identity by replying to an email sent to the email address already provided by the user.
- Verify the user's identity by confirming the user's name, address, telephone number, date of birth, etc. at the time of procedures.
- The procedures for disclosure, etc. after verification of identity will be explained separately by the Company after completion of identity verification.
- The Company will not charge any fees for disclosure, etc.
8. About Services Provided by Third Parties
The Company may provide cookies, access logs, and other information to third parties to improve the quality of the Service or optimize the content and advertisements displayed for individual users using services provided by third parties. Please refer to the third-party services for information on behavioral targeting, etc.
9. About Security Measures
The Company implements reasonable security measures and preventive and corrective measures to protect personal information from leakage, loss, or damage, and to ensure that users can use the Service with peace of mind.
10. About Inquiries, etc. Regarding Personal Information
Please use the form below for inquiries, complaints, consultations, and requests for disclosure, etc. regarding personal information.
The form for inquiries, complaints, and requests for disclosure, etc. is here.
11. About Changes to This Policy
The Company may revise this Policy as necessary. If changes are made that require the user's consent under laws and regulations, the Company will obtain the user's consent using the method specified by the Company.